You are responsible for checking that an Event is going ahead at the scheduled date, time and venue.
Variations to performances or Event
The Seller reserves the right to add, withdraw, reschedule or substitute artistes and/or vary advertised programmes, prices, venues, seating arrangements (including ticket categories) and audience capacity.
If the Seller advises Ready Ticket about any of the above changes, Ready Ticket will make efforts to contact You by email, and We will post information about any changes on all of Our social media channels.
Ready Ticket cannot guarantee that its personnel will contact You or reach You to advise of any such changes. It is your responsibility to ensure that Ready Ticket has Your current email address. It is also your responsibility to check the Seller’s Event page and website and Our social media channels for any updates.
Postponement or cancellation of Event
If the Seller postpones or cancels an Event and advises Ready Ticket, Ready Ticket will make efforts to contact You by email and We will post information about any changes on all of Our social media channels.
However, Ready Ticket cannot guarantee that its personnel will contact You or reach You to advise of any postponement or cancellation of any Event. It is your responsibility to ensure that Ready Ticket has Your current email address. It is also your responsibility to check the Seller’s Event page and website and Our social media channels for any updates.
Eligibility to receive Refunds
It is the responsibility of the Seller to determine if a refund of the Ticket price will be offered. The Booking Fee is not refundable.
Refunds will not be provided as a result of a change in Your personal circumstances.
If Ready Ticket has been informed by the Seller that an Event is cancelled or rescheduled or that the details are significantly changed, Ready Ticket will contact You as soon as possible by email, using the email address You have supplied. You must ensure that We have your current email address at all times. Please check your email, including junk/spam folders. It is also your responsibility to check the Seller’s Event page and website and Our social media channels for any information about Refunds.
If the Seller’s announcement includes a deadline for refund requests, Ready Ticket cannot provide a refund if Your request was sent after the stated deadline.
No refunds will be offered under any circumstances if You fail to comply with all the Terms applicable to the Tickets, the Venue or the Event.
Ready Ticket is not responsible for any resulting costs You may incur (including travel, accommodation, any other related goods or service or other compensation) as a result of such changes.
All communications or disputes regarding refunds are between the Seller and You and Ready Ticket will not be responsible or liable for, and Seller under their Terms and Conditions, agree to fully indemnify Ready Ticket and its affiliates for, refunds, errors in issuing refunds, or lack of refunds.
Your Access to the Event
You gain admission to the Event by showing Your unique Bar code or QR code on your smart device (which will be scanned by the Ready Ticket system) or by presenting a printed copy of the Receipt and Confirmation.
Additional Terms and/Rules at the Event
Admission to the Event is at all times subject to any terms, conditions or rules of the Seller and/or the Venue. If You breach those terms, conditions or rules then the Seller and/or Venue may refuse to grant your admission to the Event or may require You to leave the Venue.
Conditions of entry
Each Ticket that you purchase is a license to attend a particular Event, and admission to an Event is subject to any additional terms set out on the Ticket as well as any applicable rules of the Venue.
You may be denied entry into, or removed from an Event without refund of any amount paid, where the Seller has reasonable grounds to do so, including if you breach these Terms and Conditions or the Seller’s terms, or if you are intoxicated, under the influence of illicit drugs, inappropriately attired, behave in a disorderly manner or adversely affecting the enjoyment of the Event by others. There may also be rules restricting or preventing the admission of latecomers.
Breach of the terms or rules for the Event or the Venue will terminate your licence to attend the event without refund. Under no circumstances is Ready Ticket responsible or liable for these actions of the Seller.
Your responsibility in the venue
Amongst other things you will need to comply with health and safety rules and any security requirements (including security searches for the safety of everyone attending the Event).
Where possible, Ready Ticket will bring to your attention any terms, conditions or rules relating to the Event of which it is has been given reasonable prior notice. Fuller details of relevant terms, conditions or rules will be available from the Seller or the Venue.
Recording at the Event
You agree not to record or transmit or aid in recording or transmitting any picture, video or reproduction of the Event.
You agree that the Event for which You purchase Tickets, is a public event, that Your appearance and actions inside and outside the Venue where the Event occurs are public in nature, and that You have no expectation of privacy with regard to Your actions or conduct at the Event.
Occasionally the event may be filmed or recorded. Buying a ticket affirms Your consent to the filming and sound recording of yourself as a member of the audience. You grant permission to Ready Ticket and the Seller to utilise your name, image, likeness, acts, poses, appearance, movements and statements in any live or recorded audio, video or photographic display or other transmission, exhibition, publication or reproduction made of or at the Event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, You or anyone acting on Your behalf. If You have any objection, should this happen when You attend a show or event, please contact a member of the Seller’s management.
Disclaimer by Ready Ticket
Events are not the responsibility of Ready Ticket. Ready Ticket does not organise Events and has no responsibility whatsoever for any loss or damage of any kind suffered by You at or in connection with any Event (including injury of life, body or health and/or loss, damage or theft any personal property).
You agree to indemnify Ready Ticket and hold Ready Ticket harmless from Your claims to recover any costs incurred or losses made by You as a result of any actions or omissions on the part of the Seller or the Venue and their authorised agents.
Ready Ticket cannot be liable in any way for the acts or omissions of others (including the Seller and the Venue operator).
These terms and conditions do not create any rights or obligations enforceable by or against anyone other than Ready Ticket and You.
The term “including” when used in these Terms and Conditions is not a term of limitation.
The purchase by You of Tickets, and these Terms and Conditions (and any contractual or non-contractual matters arising in relation to these terms and conditions) are governed by the laws of Barbados, and any disputes arising out of any transaction between you and Ready Ticket are subject to the exclusive jurisdiction of the Courts in Barbados.
Your contact Details
You must inform Ready Ticket of any change of address, contact phone number or email address. Our preferred method to contact You is VIA email, so You should take care to provide a current, valid email address and ensure that your email filter settings do not treat our emails as spam or direct them to your junk folder.
Registering with Ready Ticket
You are encouraged to ‘register’ with Ready Ticket so that you can benefit form the Personalised Services which we can offer to You.
Once you have registered, with Ready Ticket, you are deemed to have given consent to receive marketing or other information about upcoming events, promotions, offers or information. If you do not wish to receive further material please click here.
Ready Ticket allows for Sellers to insert links to other internet websites or resources. Ready Ticket has no control over such websites and resources. You any other user of the Ready Ticket service, agree that Ready Ticket is not responsible, endorses or liable for any external content available on such websites or resources. You or any other user of the Ready Ticket service agrees that Ready Ticket not responsible or liable for any consequences arising from the usage or reliance of any such websites or resources.
Contact Ready Ticket
If you have any queries then please contact Ready Ticket Customer Services using the details set out below, quoting the order number you were given at the time of purchasing your tickets (if applicable), and we’ll see how we can assist you.